Crashing computers, three-week delays tracking infections, lab results delivered by snail mail: State officials detail a vast failure to identify hotspots quickly enough to prevent outbreaks. In POLITICO is a look at how the information management for Health Departments country wide failed under pressure from COVID-19.
About: http://blogs.harvard.edu/vrm/about/ https://blogs.harvard.edu/doc/2015/09/18/debugging-adtech-assumptions/ Wrong. If people have a real relationship with a company, they want it to be with sales or service. That’s it. For example, I have a great relationship with the service department of East Coast Volkswagen in Englewood Cliffs, New Jersey. I’m on a first-name basis with the guys there, who know … [Read more…]
An insightful op-ed piece in the Washington Post today, by Jacob Silverman. He says: Our economy is a hellscape for consumers. The United flier is the latest victim. Supposedly we live in a service-focused paradise where you can get anything you want. It’s a lie. The video in which police and airport security maul a … [Read more…]